1. Introduction and Acceptance of Terms
1.1
Welcome to Gears of Excel ('we,' 'our,' 'us,' or the 'Company'). These Terms and Conditions ('Terms') govern your use of our website, training programmes, courses, consulting services, and related digital products and services (collectively, the 'Services'). By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1.2
If you do not agree with any part of these Terms, you must not use our Services. We reserve the right to modify these Terms at any time. Your continued use of our Services after modifications constitutes acceptance of the updated Terms. We will provide notice of material changes via email or through our website.
2. Description of Services
2.1
Gears of Excel offers professional training, consulting, and educational services in the following areas:
- Financial Data Analytics and Excel programming
- Business analytics, data visualization, and reporting
- Corporate training and upskilling programmes
- Academic curriculum development and faculty training
- Online and offline workshops, seminars, and courses
- Consulting services for organizations and institutions
2.2
All Services are provided on an 'as is' and 'as available' basis. While we strive to ensure quality and accuracy, we do not warrant that our Services will be error-free, uninterrupted, or free of viruses or other harmful components.
3. User Eligibility and Registration
3.1
You must be at least 18 years old or have parental consent to use our Services. By registering for a course or service, you represent and warrant that all information you provide is accurate, complete, and current.
3.2
You are responsible for maintaining the confidentiality of your login credentials and password. You agree to notify us immediately of any unauthorized access to your account. We are not liable for any loss or damage arising from unauthorized use of your credentials.
4. Fees, Payment, and Refund Policy
4.1
Pricing: All course and service fees are displayed on our website and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without notice, but changes will not apply to courses already purchased.
4.2
Payment: Payment must be made through our designated payment gateway or as otherwise specified. We accept multiple payment methods including credit/debit cards, net banking, UPI, and bank transfers. All transactions are processed in Indian Rupees (INR) unless otherwise agreed.
4.3
Refund Policy:
- Refunds are available within 7 days of course enrollment if no course material has been accessed or less than 10% of the course has been completed.
- Full refund will be processed to the original payment method within 10-15 business days.
- No refunds are applicable for courses in progress beyond the 7-day window or for downloaded course materials or certificates.
- Special programmes, workshops, and consulting services have non-refundable terms unless otherwise mutually agreed in writing.
4.4
Late Payment: If payment is not received by the due date, we reserve the right to suspend access to your course or service until payment is made in full, including any applicable late fees.
5. Intellectual Property Rights
5.1
Ownership: All content, materials, courses, videos, worksheets, case studies, templates, tools, software, and intellectual property provided through our Services ('Content') are owned or licensed by Gears of Excel and protected by Indian copyright laws and international treaties.
5.2
Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for personal, non-commercial educational purposes. You may not reproduce, distribute, publish, transmit, modify, or create derivative works of any Content without our prior written permission.
5.3
Restrictions: You agree not to:
- Copy, reproduce, or reverse-engineer any course materials or proprietary tools
- Share login credentials or course access with unauthorized persons
- Download and resell course content or certificates
- Use course materials for commercial purposes without express written permission
- Circumvent any security or access controls
5.4
Your Content: Any submissions, feedback, or content you provide to us ('User Content') grants Gears of Excel a worldwide, royalty-free, perpetual license to use such content for improving our Services and training programmes.
6. User Conduct and Prohibited Activities
6.1
You agree to use our Services only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the Services. You agree not to:
- Engage in any form of harassment, bullying, or abusive behavior
- Post or transmit defamatory, obscene, or offensive content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Upload or transmit viruses, malware, or any code intended to harm
- Spam, phish, or engage in fraudulent activity
- Violate any applicable laws, regulations, or industry standards
- Impersonate any person or entity
6.2
We reserve the right to suspend or terminate your account and access to Services immediately if you violate these Terms.
7. Limitation of Liability and Disclaimers
7.1
Disclaimer: Our Services are provided on an 'as is' basis. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or secure.
7.2
No Guarantees: While we strive to provide accurate and current information, Gears of Excel makes no representations regarding the completeness, accuracy, or reliability of any Content. Course completion does not guarantee employment or specific career outcomes.
7.3
Limitation of Damages: Except where prohibited by law, Gears of Excel's total liability for any claim arising from or relating to these Terms or our Services shall not exceed the amount you paid for the Service in question during the 12 months preceding the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
7.4
Third-Party Links: Our website and Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external websites. Your use of third-party sites is at your own risk and governed by their terms.
8. Confidentiality
8.1
Confidential Information: During your engagement with Gears of Excel, you may access proprietary methods, tools, templates, and training content ('Confidential Information'). You agree to maintain strict confidentiality of such information and not disclose it to third parties without our written consent.
8.2
Duration: Your confidentiality obligations survive termination of your engagement with us for a period of 2 years, except where information becomes publicly available or is independently developed.
9. Term and Termination
9.1
Term: These Terms commence upon your acceptance and continue for as long as you use our Services.
9.2
Termination: We may terminate or suspend your access to our Services immediately, without prior notice, if you violate these Terms. You may terminate your use of the Services at any time, but no refunds will be issued for partially completed courses.
9.3
Effect of Termination: Upon termination, your license to use the Content is revoked, and you must cease all use of our Services. Sections 5 (Intellectual Property), 7 (Limitation of Liability), 8 (Confidentiality), 10 (Indemnification), and 14 (Governing Law) survive termination.
10. Indemnification
10.1
You agree to indemnify, defend, and hold harmless Gears of Excel, its founders, directors, employees, agents, and representatives from any and all claims, damages, losses, costs, or expenses (including reasonable attorney fees) arising from:
- Your violation of these Terms
- Your use of our Services
- Your infringement of any third-party intellectual property rights
- Any User Content you submit
- Your negligence or willful misconduct
11. Dispute Resolution and Grievance Redressal
11.1
Grievance Process: If you have any complaint or dispute regarding our Services, please submit a written grievance to us within 30 days of the issue arising. Our grievance redressal team will respond within 7 business days.
11.2
Escalation: If the grievance is not resolved to your satisfaction, you may escalate it through our internal escalation process. We aim to resolve all disputes amicably.
11.3
Arbitration: In case the dispute cannot be resolved amicably, both parties agree to submit the matter to binding arbitration under the Arbitration and Conciliation Act, 1996, with a single arbitrator to be mutually agreed upon. The seat of arbitration shall be Bangalore, India.
12. Governing Law and Jurisdiction
12.1
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. All matters arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.
13. Modifications to Terms
13.1
We reserve the right to modify these Terms at any time. Material changes will be notified to you via email or prominently displayed on our website. Your continued use of our Services following such modifications constitutes your acceptance of the updated Terms.
14. Contact Information
For any questions, concerns, or grievances regarding these Terms or our Services, please contact us at:
- Email: contact@gearsofexcel.com
- Website: www.gearsofexcel.com
- Address: 1st Floor, Door No. 233, 1st Cross, Usmania Block, Kesare, Mysuru – 570007, Karnataka, India
